Customer Survey

Name *

First

Last

Email *

Are you primarily using the harbour for moorage? *

Yes
No

If no, specify what is your primary use of the harbour? *

How long have you been boating? *

Are you currently using the harbour? *

Yes
No

How long have you been a user of the harbour? *

I typically use the harbour: *

When do you use the harbour: *

I currently own and use French Creek Harbour for a: *

Pleasure craft powerboat
Sailboat
Licensed commercial fish boat
Other

Specify Type, ie: seine, gillnet etc

If other, specify use

How many days per year do you spend away from the dock using your vessel? *

0-20 days per year
21-90 days per year
More than 91 days per year

Do you earn your living from the use of your vessel? *

Yes
No

If yes, how many people are supported by your vessels in the harbour? *

What is the primary factor contributing to your use of the harbour? *

If other, please specify *

While at the harbour I usually make use of (select all that apply) *

If other, please specify *

Do you feel the types of services are adequate to meet the needs of users?

Yes
No

If no, what other services do you feel would be useful? *

Do you, your family or crew use the parking lot to park a vehicle while using the harbour? *

Yes
No

If yes, what is the usual length of time the vehicle is parked in the lot on an average visit? *

How many days per year do you park in the lot? *

1-30 days per year
31-90 days per year
91-200 days per year
More than 200 days per year

What is the longest time you have parked a vehicle in the parking lot? *

I usually have to raft (moor alongside) another vessel *

Yes
No

I prefer to raft to a: *

Pleasure boat
Commercial boat
No preference

Do you have a preferred area to moor while in the harbour?

Yes
No

If yes, where and why *

Are you the primary operator of the vessel moored at the harbour? *

Yes
No

If no, is the primary operator employed to operate the vessel? *

Yes
No

Please indicate importance of each item:

	1 (lowest importance)	2	3	4	5 (highest importance)
Lighting on docks	1 (lowest importance)Lighting on docks 1 (lowest importance)	2Lighting on docks 2	3Lighting on docks 3	4Lighting on docks 4	5 (highest importance)Lighting on docks 5 (highest importance)
Seasonal visiting vessel docks	1 (lowest importance)Seasonal visiting vessel docks 1 (lowest importance)	2Seasonal visiting vessel docks 2	3Seasonal visiting vessel docks 3	4Seasonal visiting vessel docks 4	5 (highest importance)Seasonal visiting vessel docks 5 (highest importance)
Storage for commercial fishing gear	1 (lowest importance)Storage for commercial fishing gear 1 (lowest importance)	2Storage for commercial fishing gear 2	3Storage for commercial fishing gear 3	4Storage for commercial fishing gear 4	5 (highest importance)Storage for commercial fishing gear 5 (highest importance)
Parking	1 (lowest importance)Parking 1 (lowest importance)	2Parking 2	3Parking 3	4Parking 4	5 (highest importance)Parking 5 (highest importance)
Rafted moorage	1 (lowest importance)Rafted moorage 1 (lowest importance)	2Rafted moorage 2	3Rafted moorage 3	4Rafted moorage 4	5 (highest importance)Rafted moorage 5 (highest importance)
Security gates	1 (lowest importance)Security gates 1 (lowest importance)	2Security gates 2	3Security gates 3	4Security gates 4	5 (highest importance)Security gates 5 (highest importance)
Boat ramp/launch	1 (lowest importance)Boat ramp/launch 1 (lowest importance)	2Boat ramp/launch 2	3Boat ramp/launch 3	4Boat ramp/launch 4	5 (highest importance)Boat ramp/launch 5 (highest importance)
Safety and fire equipment	1 (lowest importance)Safety and fire equipment 1 (lowest importance)	2Safety and fire equipment 2	3Safety and fire equipment 3	4Safety and fire equipment 4	5 (highest importance)Safety and fire equipment 5 (highest importance)
Yacht/boater/social club	1 (lowest importance)Yacht/boater/social club 1 (lowest importance)	2Yacht/boater/social club 2	3Yacht/boater/social club 3	4Yacht/boater/social club 4	5 (highest importance)Yacht/boater/social club 5 (highest importance)
Laundry facility on site	1 (lowest importance)Laundry facility on site 1 (lowest importance)	2Laundry facility on site 2	3Laundry facility on site 3	4Laundry facility on site 4	5 (highest importance)Laundry facility on site 5 (highest importance)
Breakwater	1 (lowest importance)Breakwater 1 (lowest importance)	2Breakwater 2	3Breakwater 3	4Breakwater 4	5 (highest importance)Breakwater 5 (highest importance)
Long term storage for boats/trailers	1 (lowest importance)Long term storage for boats/trailers 1 (lowest importance)	2Long term storage for boats/trailers 2	3Long term storage for boats/trailers 3	4Long term storage for boats/trailers 4	5 (highest importance)Long term storage for boats/trailers 5 (highest importance)
Non-rafted moorage	1 (lowest importance)Non-rafted moorage 1 (lowest importance)	2Non-rafted moorage 2	3Non-rafted moorage 3	4Non-rafted moorage 4	5 (highest importance)Non-rafted moorage 5 (highest importance)
Electrical service on docks	1 (lowest importance)Electrical service on docks 1 (lowest importance)	2Electrical service on docks 2	3Electrical service on docks 3	4Electrical service on docks 4	5 (highest importance)Electrical service on docks 5 (highest importance)
Lighting in parking lot	1 (lowest importance)Lighting in parking lot 1 (lowest importance)	2Lighting in parking lot 2	3Lighting in parking lot 3	4Lighting in parking lot 4	5 (highest importance)Lighting in parking lot 5 (highest importance)
Water on docks	1 (lowest importance)Water on docks 1 (lowest importance)	2Water on docks 2	3Water on docks 3	4Water on docks 4	5 (highest importance)Water on docks 5 (highest importance)
Mast tower	1 (lowest importance)Mast tower 1 (lowest importance)	2Mast tower 2	3Mast tower 3	4Mast tower 4	5 (highest importance)Mast tower 5 (highest importance)
Security cameras	1 (lowest importance)Security cameras 1 (lowest importance)	2Security cameras 2	3Security cameras 3	4Security cameras 4	5 (highest importance)Security cameras 5 (highest importance)
Email invoicing	1 (lowest importance)Email invoicing 1 (lowest importance)	2Email invoicing 2	3Email invoicing 3	4Email invoicing 4	5 (highest importance)Email invoicing 5 (highest importance)
Access to dock at water level with vehicle	1 (lowest importance)Access to dock at water level with vehicle 1 (lowest importance)	2Access to dock at water level with vehicle 2	3Access to dock at water level with vehicle 3	4Access to dock at water level with vehicle 4	5 (highest importance)Access to dock at water level with vehicle 5 (highest importance)
Loading/unloading areas	1 (lowest importance)Loading/unloading areas 1 (lowest importance)	2Loading/unloading areas 2	3Loading/unloading areas 3	4Loading/unloading areas 4	5 (highest importance)Loading/unloading areas 5 (highest importance)
Ability to load goods onto vessels from land mounted winches	1 (lowest importance)Ability to load goods onto vessels from land mounted winches 1 (lowest importance)	2Ability to load goods onto vessels from land mounted winches 2	3Ability to load goods onto vessels from land mounted winches 3	4Ability to load goods onto vessels from land mounted winches 4	5 (highest importance)Ability to load goods onto vessels from land mounted winches 5 (highest importance)
Community events on site	1 (lowest importance)Community events on site 1 (lowest importance)	2Community events on site 2	3Community events on site 3	4Community events on site 4	5 (highest importance)Community events on site 5 (highest importance)
Docks designated for size of vessel	1 (lowest importance)Docks designated for size of vessel 1 (lowest importance)	2Docks designated for size of vessel 2	3Docks designated for size of vessel 3	4Docks designated for size of vessel 4	5 (highest importance)Docks designated for size of vessel 5 (highest importance)
Docks designated for pleasure or commercial vessel	1 (lowest importance)Docks designated for pleasure or commercial vessel 1 (lowest importance)	2Docks designated for pleasure or commercial vessel 2	3Docks designated for pleasure or commercial vessel 3	4Docks designated for pleasure or commercial vessel 4	5 (highest importance)Docks designated for pleasure or commercial vessel 5 (highest importance)
Docks designated for type of vessel (ie: prawn, seine, sail etc)	1 (lowest importance)Docks designated for type of vessel (ie: prawn, seine, sail etc) 1 (lowest importance)	2Docks designated for type of vessel (ie: prawn, seine, sail etc) 2	3Docks designated for type of vessel (ie: prawn, seine, sail etc) 3	4Docks designated for type of vessel (ie: prawn, seine, sail etc) 4	5 (highest importance)Docks designated for type of vessel (ie: prawn, seine, sail etc) 5 (highest importance)

If other, please specify: *

Your age? *

Do you live in the Parksville-Qualicum area? *

Yes
No

If no, what city do you live in? *

Would you like to suggest a specific change to equipment, docks, operations etc *

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